I recently bought drone insurance from BWI Fly, and I can't say enough about the fantastic service I received. Lisa Call, my representative, truly went above and beyond to help me with an urgent matter for a big commercial shoot—even after she was off the clock! She treated me with the kind of care and dedication you hope for but rarely find these days. Lisa made me feel like more than just a client. She really took the time to understand my needs, and even added a bit of humor when I was stressed out about the timeline—It was clear she genuinely cared about helping me succeed. If you're looking for drone insurance and want a team that treats you like a person, not just a policy number, I can't recommend BWI Fly enough. It was an amazing experience!